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Eleven Tips on
Getting More Efficiency Out of Women Employees
The following is an excerpt
from the July 1943 issue of Mass Transportation. This was serious
and written for male supervisors of women in the work force during
World War II-a mere 54 years ago! For those of you who find
yourselves working inefficiently during the day, the solution will
be found in #8!
There's no longer any question
whether transit companies should hire women for jobs formerly held
by men. The draft and manpower shortage has settled that point.
The important things now are to select the most efficient women
available and how to use them to the best advantage.
Here are eleven helpful tips on
the subject from Western Properties:
- Pick young married women. They
usually have more of a sense of responsibility than their
unmarried sisters, they're less likely to be flirtatious, they
need the work or they wouldn't be doing it, they still have
the pep and interest to work hard and to deal with the public
efficiently.
- When you have to use older
women, try to get ones who have worked outside the home at
some time in their lives. Older women who have never contacted
the public have a hard time adapting themselves and are
inclined to be cantankerous and fussy. It's always well to
impress upon older women the importance of friendliness and
courtesy.
- General experience
indicates that "husky" girls - those who are just a
little on the heavy side - are more even tempered and
efficient than their underweight sisters.
- Retain a physician to
give each woman you hire a special physical examination - one
covering female conditions. This step not only protects the
property against the possibilities of lawsuit, but reveals
whether the employee-to-be has any female weaknesses which
would make her mentally or physically unfit for the job.
- Stress at the outset the
importance of time - the fact that a minute or two lost here
and there makes serious inroads on schedules. Until this point
is gotten across, service is likely to be slowed up.
- Give the female employee a
definite day-long schedule of duties so that they'll keep busy
without bothering the management for instructions every few
minutes. Numerous properties say that women make excellent
workers when they have their jobs cut out for them, but that
they lack initiative in finding work themselves.
- Whenever possible, let the
inside employee change from one job to another at some time
during the day. Women are inclined to be less nervous and
happier with change.
- Give every girl an adequate
number of rest periods during the day. You have to make some
allowances for feminine psychology. A girl has more confidence
and is more efficient if she can keep her hair tidied, apply
fresh lipstick and wash her hands several times a day.
- Be tactful when issuing
instructions or in making criticisms. Women are often
sensitive; they can't shrug off harsh words the way men do.
Never ridicule a woman - it breaks her spirit and cuts off her
efficiency.
- Be reasonably considerate
about using strong language around women. Even though a girl's
husband or father may swear vociferously, she'll grow to
dislike a place of business where she hears too much of this.
- Get enough size variety in
operator's uniforms so that each girl can have a proper fit.
This point can't be stressed too much in keeping women happy.
Submitted by Patty, Leasburg,
VA.
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This will put things
in perspective ... I am thankful for:
- The partner who hogs the
covers every night, because he/she is with me.
- For the mess to clean after a
party, because it means that I have been surrounded by
friends.
- For the clothes that fit a
little too snug, because it means I have enough to eat.
- For my shadow that watches me
work, because it means I am in the sunshine.
- For a lawn that needs mowing,
windows that need cleaning, and gutters that need fixing,
because it means I have a home.
- For all the complaining I hear
about the government, because it means that we have freedom of
speech.
- For the parking spot I find at
the far end of the parking lot, because it means I am capable
of walking and that I have been blessed with transportation.
- For my huge heating bill,
because it means I am warm.
- For the lady behind me in
church that sings off key, because it means that I can hear.
- For the pile of laundry and
ironing, because it means I have clothes to wear.
- For weariness and aching
muscles at the end of the day, because it means I have been
capable of working hard.
- For the alarm that goes off in
the early morning hours, because it means that I am alive. For
the taxes that I pay, because it means that I am employed.
Submitted by Vicki, Kennet
Square, Pa.
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